Time2chat is a dedicated two-way SMS messaging service designed for French businesses. Unlike traditional one-way notifications, Time2chat enables meaningful conversations between your brand and customers. This two-way texting platform complies with ARCEP regulations, offers exclusive 09 business numbers, and ensures your messages are trusted, secure, and instantly delivered.
Built for customer engagement. Powered by compliance.
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Time2chat: Unlimited Conversational SMS in France
Power real-time, two-way conversations with your customers through our fully compliant, cost-effective business SMS service. With Time2chat, you can send and receive unlimited SMS messages within a 24-hour session perfect for boosting customer satisfaction, improving customer support, and enhancing your brand’s presence.
- Exclusive numbering 09
- ARCEP Regulatory compliant
- Unlimited messaging
Regulatory Compliant
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Key Features of Time2chat
Dedicated Numbering Range for Businesses
Time2chat uses dedicated, non-surcharged numbers in the 09 3X XX range, reserved exclusively for business communication which covers the four national operators (Orange, SFR, Bouygues Telecom, and Free). This unique numbering gives customers a recognizable, trustworthy channel to interact with your brand.
Regulatory Compliance and Consumer Protection
Compliant with ARCEP regulations, Time2chat ensures that 06 and 07 numbers are reserved for personal communications, reducing spam and improving consumer trust. This regulated approach helps protect customers while enhancing your brand’s reputation.
Cost-effective for SMS Conversations
Time2chat is the best alternative and the most cost-effective for more than two conversations between a business and its customer. Instead of being charged for each SMS sent, businesses can enjoy a flat price for unlimited conversations within a 24-hour session.
Full Coverage in France with National Operators
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Benefits of Time2chat
Increased Customer Satisfaction
Enhance customer experience with real-time responses, allowing customers to confirm appointments, make adjustments, or receive updates without delays.
Brand Recognition and Trust
Dedicated numbering ensures that customers recognize your business, helping to build familiarity and trust with every message.
Compliance Assurance
With strict adherence to French regulatory standards, Time2chat offers peace of mind, ensuring that your business communications are compliant and secure.
Unlimited Messaging
Reach customers quickly and keep the conversation going for a full 24 hours. Time2chat provides an app-free, accessible channel that removes barriers to customer engagement, enabling you to connect effortlessly and consistently.
Uses Cases for Time2chat
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Let customers confirm, cancel, or reschedule appointments via SMS reducing no-shows and improving satisfaction.
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Send automated marketing messages and delivery notifications with the option for customers to respond instantly.
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Keep customers informed about their orders or deliveries in real-time, providing options to modify delivery times or locations when necessary. Send automated marketing messages and delivery notifications with the option for customers to respond instantly.
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Collect valuable insights through interactive sms surveys, helping you align with customer preferences and improve services.
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Run targeted text marketing campaigns, notify users about upcoming events, and track engagement—all in one platform.
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Use business SMS for team alerts, shift updates, or emergency messaging perfect for internal ops.
Time2chat Pricing
- A session begins when the company sends a message to end-user or viceversa.
- After the sessions starts, it stays active for the next 24 hours and enables unlimited messaging.
- The session automatically closes after 24 hours.
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*Contact us to learn more about volume discounts
Get Your Number
Get your dedicated 09 – ARCEP-verified.
Connect
Connect by API or SMPP to automate sending and receiving SMS.
Go
That’s all! You’re ready to use Time2chat.
Time2chat FAQ
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Time2chat is a conversational SMS service in France that uses exclusive numbers for business messaging, improving customer trust and engagement.
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Time2chat offers dedicated business numbers, regulatory compliance, and interactive tools for customer-focused messaging.
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No, Time2chat is accessible to all users via SMS without needing apps or the internet.
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Yes! Our platform supports Orange, SFR, Bouygues Telecom, and Free—offering full national coverage.
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Each messaging session lasts for 24 hours from the first message—unlimited inbound and outbound texts within that time.
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Absolutely. Time2chat is ideal for customer support teams who need fast, responsive, and seamless communication.
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Yes, Time2chat is built for business SMS. You can send marketing messages, appointment reminders, order updates, and customer service replies, all from one two way SMS service that keeps conversations flowing seamlessly.
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Absolutely. Our SMS software lets you set up automated responses, schedule messages in advance, and manage recurring messages, perfect for reducing manual work while enhancing customer engagement.
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No problem. Time2chat supports unlimited incoming messages during the 24-hour session. Whether customers text once or multiple times, our platform ensures you receive SMS messages instantly and respond without delay, ideal for conversational SMS and real-time support.